Terms and conditions


General terms and conditions

These terms and conditions apply only to products sold on our website: www.servicetransfert.com

The present contract is a distance contract whose purpose is to define the rights and obligations of the parties in the context of the sale of H&L TRAVEL products on the Internet, via the CMI platform.

H&L Travel and Servicetransfert.com a service and trademark of H&L TRAVEL S.A.R.L.

CMI is a transaction management service and registered trademark of CMI. 

Scope of Contract:

In the remainder of the contract, each of the above-mentioned expressions shall have the meaning of its definition, namely : 

  • "Distance Contract": any contract concerning goods or services between the Company H&L Travel and a Consumer within the framework of a system of distance sales or services organized by the Company H&L Travel which, for this contract, uses exclusively the Internet network until the conclusion of the contract, including the conclusion of the contract itself.
  • "Consumer": any natural person who, in this contract, is acting for purposes that are not part of his or her professional activity.
  • "Order Form": document indicating the characteristics of the Products ordered by the Consumer, which must be signed by the Consumer by "double-clicking" in order to be binding.
  • "Order": act by which the Consumer undertakes to purchase Products and H&L Travel to deliver them.

Servicetransfert.com is the property of the travel agency H&L TRAVEL located at Avenue Guemassa, Residence Al Bassatine Bureau N125 Mhamid - Marrakech, holder of the travel agency licence N°57D/T.

By using the servicetransfert.com website, the customer acknowledges having read and accepted its terms of use. The customer also agrees to the veracity of the information transmitted.

Payment methods: 

The following methods of payment are accepted:

  • Cash , Visa, Mastercard 
  • As part of its efforts to prevent credit card fraud, and in order to protect the customer against fraudulent use of his or her means of payment, H&L Travel may request additional documents.
  • The data recorded by CMI on the Multi-channel payment platform on behalf of H&L Travel constitutes proof of all commercial transactions between you and H&L Travel.

Prices : 

  • It is clearly stated on the product description what is included in the price and what is not. 
  • In the case of packages, the name of the hotel is displayed as an indication followed by the words "or similar". In the event that our quota of rooms is reached in this hotel, a hotel of a similar category is systematically proposed to you.

Reservations : 

Any person concluding an electronic contract with H&L Travel guarantees the veracity of the information provided by him or her and makes a personal commitment for the persons registered on the same file.

The order process on the WWW.SERVICETRANSFERT.COM website is as follows:

  • The customer selects the product of his choice
  • Fills in the information required to complete the reservation
  • Choose the payment method to complete the order
  • Validate his Order, his contract is validly concluded
  • Final confirmation of the trip can only be made after full payment of the product and after checking availability with our suppliers.